membership services 2017-06-23T13:35:41+00:00

Officer, Membership Services Marketing and PR 26 March 2017 | Closing Date: 15 April 2017

We’re looking for a dynamic and creative thinker who is determined to make a difference in developing a sustainable future urban mobility. You should be enthusiastic with a can-do attitude and strong passion in delighting customers. We would like to meet you if you are driven to innovate rather than simply repeat best practices.

Job Responsibilities:

  • To provide excellent customer services and deliver memorable membership experience with service efficiency, effectiveness, and quality.
  • To handle membership feedback and administration.
  • To maintain an effective communication for membership relation activities.
  • To assist in membership support and enquiries (online and offline as well as through the telephone).
  • To suggest service improvement initiatives and processes.

What You Need to Succeed:

  • Degree/Diploma with minimum 2 years of successful experience in managing customer/membership relationships.
  • A team player with a flexible mindset and is able to thrive in fast-paced environments.
  • Demonstrate a strong ability to be a quick learner and have the DNA for change and continuous improvement.
  • Tech-savvy with proficiency in Microsoft Office.
  • Passion for first-class customer service delivery with effective communication skills and good interpersonal skills.


  • To apply, please indicate the job position you are applying for in your cover letter and/or resume, and upload it. Files accepted are: PDF, Doc, Docx. Each file size should not be more than 4MB.
  • Accepted file types: pdf, doc, docx.

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